The purpose of the quality manual is to describe the Quality Management System (QMS) of the fish farming company, implemented under national standards, and if possible, adhere to international standards.
Fish farming project description
In this section, the company will be identified. Explain if it is private, creation date, initial capital, production and administrative structure, product, mission, vision, organization chart, scope, etc.
Description of the quality management system
The description of the quality management system covers:
* General requirements (According to official decrees)
* Documentation requirements (Quality Policy, objective, manual)
* Procedures required by law (Control of documents and records, preventive and corrective actions, non-conforming product, audits and the like).
Resource management
Resource management includes:
* Provision of resources
* Human Resources
* Training, awareness and competence
* Infrastructure
* Work environment
* Performing the service
* Planning of the realization of the service.
Customer-related processes
The processes related to clients must take into account:
* Determine the requirements
* Review service related requirements
* Communicate them to the client
* Take the measurement
* Analyze and
* Seek improvements.
In order to demonstrate the conformity of the product and the Quality Management System, monitoring and measurement methodologies are defined in the processes, and include:
- Measurement of customer satisfaction (satisfaction surveys)
- The application of statistical techniques and data analysis using management indicators
- Carrying out internal audits (defined in the quality management process)
- The monitoring and measurement of processes and services through Management Indicators
- Control of Nonconforming product (nonconforming product procedure)
- Corrective and preventive actions (defined in the quality management process).